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SALERMO JEWELERS · CUSTOMER INFORMATION

Privacy Policy

Understand how your information is handled when you browse, shop and connect with us.

Last Updated: [Fri Sep 18 2026]

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or use our services.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you. This includes:

  • Personal Identifiers: Name, shipping address, billing address, email address, and phone number.

  • Financial Data: Payment details (credit card numbers, bank account info), which are securely processed by our third-party payment gateways and not stored on our servers.

  • Commercial Information: Records of products purchased, viewed, or considered, as well as shopping preferences.

  • Technical and Device Data: IP address, browser type, operating system, referring URLs, device characteristics, and information about how and when you use our website.

  • Communication Data: Any information you provide when communicating with customer support, writing product reviews, or participating in surveys.

2. How We Use Your Information

We use the collected data for various operational and business purposes, including:

  • Order Fulfillment: Processing payments, managing shipments, handling returns, and preventing fraudulent transactions.

  • Account Management: Creating and maintaining your customer account and providing customer support.

  • Marketing & Communications: Sending order confirmations, updates, newsletters, promotions, and targeted advertisements (where permitted by law).

  • Website Improvement: Analyzing user behavior to optimize our product offerings, website layout, and overall user experience.

  • Legal Compliance: Complying with applicable laws, regulations, and legal requests.

3. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties to help us run our business:

  • Service Providers: Delivery companies, payment processors, hosting providers, and email marketing platforms.

  • Legal Authorities: When required by law, court order, or government regulation to protect our rights or the safety of our users.

  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, remember your cart items, and deliver personalized content.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

5. Data Security

We implement industry-standard administrative, technical, and physical security measures (such as SSL encryption) to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • The Right to Access: Request a copy of the personal information we hold about you.

  • The Right to Rectification: Request that we correct inaccurate or incomplete data.

  • The Right to Erasure ("Right to be Forgotten"): Request that we delete your personal data under certain conditions.

  • The Right to Opt-Out: Object to the processing of your data for direct marketing or automated decision-making.

To exercise any of these rights, please contact us using the details provided below.

7. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected data from a child, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any changes by posting the new policy on this page with an updated "Fri Sep 18 2026" date.