Manufacturing defects
Issues with workmanship or materials are inspected and put right by our bench jewelers.
Warranty & Repair
Cared for today. Cherished for years.
Fine jewelry deserves expert care. Our in-house jewelers keep every piece looking and wearing its best — long after you leave the showroom.
Peace of mind, built in
Every piece purchased from Salermo is backed by our promise of craftsmanship and care.
Complimentary inspection
Bring your piece in anytime for a check of prongs, clasps and settings.
Cleaning & polishing
Professional ultrasonic cleaning and polish to restore that first-day brilliance.
Coverage excludes loss, theft and damage from accidents or everyday wear. Keep your receipt — our team will confirm warranty details for your piece.
Repair services
From quick fixes to careful restorations — handled in-house by jewelers who know fine jewelry.
Ring sizing
Resize up or down with care taken to protect stones and engravings.
Stone tightening & replacement
Secure loose stones or match and replace missing ones.
Prong re-tipping
Rebuild worn prongs so your center stone stays safely in place.
Chain & clasp repair
Solder broken links and replace worn clasps on necklaces and bracelets.
Rhodium plating
Refresh white gold to a bright, mirror-like finish.
Restoration
Bring heirloom and vintage pieces back to life, respectfully.
How a repair works
- 1
Visit or call
Bring your piece to the showroom or call us to describe the issue.
- 2
Expert assessment
A jeweler inspects it with you and explains the options and cost upfront.
- 3
Bench work
Your piece is repaired in-house and tracked at every stage.
- 4
Final check
We clean, polish and quality-check before handing it back to you.
Everyday Care
Keep the sparkle
A few simple habits keep your jewelry brilliant between visits.
- Put jewelry on last — after lotions, perfume and hairspray
- Remove rings before swimming, cleaning or the gym
- Store pieces separately to prevent scratches
- Visit us for a complimentary check every six months
Bring it in, we will take it from here
Walk in during store hours or book a time that suits you.